Cookie Policy

Oct 31, 2025

This Cookie Policy explains how our website and AI-powered training platform (“Service”) uses cookies and similar tracking technologies to improve user experience, analyze performance, and personalize learning.

By continuing to use the Service, you agree to the use of cookies as described here.

1. What Are Cookies?

Cookies are small text files stored on your device when you visit a website.
They help websites function properly and remember information about your visit.

We use cookies to:

  • Keep the platform running smoothly

  • Personalize learning features

  • Understand user behavior

  • Improve performance and security

2. Types of Cookies We Use

2.1 Essential Cookies

These are required for the website to function.
They enable:

  • Login sessions

  • Security features

  • Account authentication

  • Basic platform navigation

Without these, the Service cannot operate.

2.2 Performance & Analytics Cookies

These help us understand how users interact with the platform, such as:

  • Page views

  • Click patterns

  • Training activity behavior

  • Feature performance

We use this data to improve speed, usability, and user experience.

2.3 Functionality Cookies

These remember your preferences:

  • Language

  • Saved settings

  • User interface choices

  • Training progress display options

They enhance your personalized experience.

2.4 Targeting & Marketing Cookies

Used only where legally permitted.
They help us:

  • Measure campaign performance

  • Show relevant content or offers

  • Track referral sources

You can opt out where required by your region’s regulations.

2.5 Third-Party Cookies

Some cookies come from trusted external tools we integrate with, including:

  • Analytics providers

  • Payment gateways

  • Cloud hosting platforms

  • Customer support systems

These partners may collect information according to their own privacy policies.

3. How We Use Cookies

We use cookies to:

  • Improve platform stability and performance

  • Deliver adaptive, AI-powered learning experiences

  • Analyze training effectiveness and user engagement

  • Secure user sessions

  • Personalize recommendations and training insights

We do not sell cookie data to third parties.

4. Managing Your Cookie Preferences

You have control over how cookies are used on your device.

4.1 Browser Settings

You can block, delete, or limit cookies through your browser:

Most browsers allow you to:

  • Disable cookies completely

  • Remove previously stored cookies

  • Receive alerts when cookies are used

Note: Disabling essential cookies may break certain features.

4.2 Opt-Out Options

Depending on your region, you may also:

  • Access a cookie consent banner

  • Change your choices anytime

  • Opt out of analytics or marketing cookies

We honor legally required choices such as GDPR and CCPA.

5. Do Not Track (DNT)

Some browsers send a “Do Not Track” signal.
We currently do not respond to DNT signals due to lack of universal standards, but we respect all legally required tracking preferences in your region.

6. Data Collected Through Cookies

Cookies may collect:

  • Device information

  • Browser type

  • Session IDs

  • Usage analytics

  • Training interaction data

  • IP address (anonymized where required)

This information helps us improve performance and deliver accurate AI-powered insights.

7. Updates to This Cookie Policy

We may update this Cookie Policy when:

  • New tools or features are added

  • Legal or regulatory requirements change

  • Our cookie usage evolves

When updated, the “Last updated” date will change.
Significant changes may be communicated via banner or email.

8. Contact Us

If you have questions about this Cookie Policy or your data preferences, contact us:

Email: support@etrix.com
Company: Etrix
Address: XYZ, London

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